Shipping policy

Last Updated: April 11, 2026

This Shipping Policy describes how Pear Form (“Pear Form,” “we,” “us,” or “our”) processes, ships, and delivers orders placed through pearformstudio.com (the “Site”).

By placing an order, you agree to the terms outlined below.

1. ORDER PROCESSING

All orders are typically processed within 1–5 business days after payment is confirmed. Processing times do not include weekends or holidays.

Certain items, including pre-order, backordered, or made-to-order products, may require additional processing time. In such cases, estimated processing timelines will be indicated at checkout or communicated via email.

We reserve the right to delay processing if additional verification or fraud screening is required.

2. SHIPPING METHODS & DELIVERY ESTIMATES

We offer standard and expedited shipping options depending on destination and availability.

Estimated delivery timelines are as follows:

Domestic orders: approximately 5–15 business days after shipment
International orders: delivery times vary by destination and may take longer

All delivery timelines are estimates only and are not guaranteed. Actual delivery may vary due to carrier delays, customs processing, or other factors outside our control.

3. SHIPPING COSTS

Shipping costs are calculated and displayed at checkout based on:

Delivery address
Selected shipping method
Order size and weight

We may offer promotional or threshold-based free shipping from time to time. Any such promotions are subject to change without notice.

Customers are solely responsible for all applicable:

Customs duties
Import taxes
Brokerage fees
Other international charges imposed by local authorities

These charges are not included in our product or shipping prices.

4. ADDRESS ACCURACY

It is your responsibility to ensure all shipping information is complete and accurate at the time of purchase.

Pear Form is not responsible for:

Delays caused by incorrect or incomplete addresses
Lost or misdelivered packages due to address errors
Additional costs required to reship orders

If you identify an error in your shipping information, you must contact us immediately at info@pearformstudio.com. We will make reasonable efforts to update the order prior to shipment but cannot guarantee changes once processing has begun.

5. ORDER TRACKING

Once your order has shipped, you will receive a confirmation email containing tracking information where available.

Tracking updates are provided by third-party carriers and may experience delays or limited visibility depending on the shipping method or destination.

6. SHIPPING DELAYS

Delivery times may be affected by factors outside of our control, including but not limited to:

Customs processing
Carrier delays
Weather events
Labor strikes
Public holidays
System disruptions

In some cases, international deliveries may take up to 60 days or longer depending on destination and customs clearance procedures.

Pear Form is not responsible for delays caused by third-party carriers or external events.

7. RISK OF LOSS

All purchases are shipped under a shipment contract. This means that:

Risk of loss and title for items pass to you once the order is handed over to the carrier

Pear Form is not responsible for packages that are lost, stolen, or delayed after shipment confirmation.

8. RETURNS & EXCHANGES

All returns and exchanges are subject to our Refund, Return, and Exchange Policy.

Unless otherwise stated:

Customers are responsible for return shipping costs
Return shipping fees are non-refundable
Items must meet eligibility requirements to qualify for return or exchange

9. FORCE MAJEURE

Pear Form shall not be liable for any failure or delay in performance, including shipping delays or product unavailability, caused by events beyond our reasonable control.

Such events include, but are not limited to: